Frequently Asked Questions
Q. Do you have current formulations
available for private labeling?
A. No. We custom make all of
our formulations. We do not believe in giving the same formulation to many
different customers. That is why each formulation is made from scratch to
your exact specifications. And, once we produce a formula for you we will
never use that formulation for any other customer.
Q. Do you do reverse engineering
A. Yes. We can take any product
you like and duplicate it for you.
Q. What is your minimum order
A. We try to
of our customers both large and small. For that reason, we do not have a standard
minimum requirement. It is all decided on a job specific basis. We have many
customers who are just starting out in business for which we manufacture a
few hundred units at a time.
Q. How quickly can you provide
A. In most cases we can have
your sample ready in 1 to 2 weeks unless we need to order a special ingredient
for your sample.
Q. How much does it cost to
have a sample produced?
A. It costs US$200 per product.
However, if you place orders for that product with us then we will credit
that $200 back to your account.
Q. What is your standard lead
time for manufacturing and filling a product?
A. Obviously this depends on
the size of your order. However we can usually complete most orders in a three
(3) to four (4) week lead time.
Q. I already have all my packaging
components and bulk product, can you just fill my containers for me?
A. Yes, we can provide this
Q. Can you supply product in
Q. Do you provide the service
of obtaining containers, caps, labels etc.. and silk screening the containers?
A. Yes. Although all these services
may not be available in house, we are happy to provide these services to our